Sensei Cloud Mobile Privacy Policy
Our Commitment to Privacy
At Carestream Dental, we are committed to protecting your
privacy online. Our pledge is to safeguard any personal information that you
provide us, and to make every reasonable effort to use this information only as
you choose. We are taking a leadership role in assisting our customers and
other businesses in understanding the importance of using your personal
information appropriately.
Scope of this Notice
The goal of this Privacy Notice is to advise you of the privacy practices
relating to information collected about end users in association with your use
of the Licensed Application software, content and associated services
("Licensed Application"). Use of the Licensed Application is limited to
existing U.S.-based Commercial customers. For information about privacy
policies regarding other types of data collection (such as offline collection)
please use the contact information provided below.
Collecting Your Personal Information
This Online Privacy Notice covers the collection and use of
personal information on the Licensed Application. Personal Information is data
that reasonably can be used to identify or describe an individual. Carestream Dental
collects personal information online when:
- you register to
become a member of Carestream Dental or another Carestream Dental service (such
as the Carestream Dental Partner Site)
- you sign up to
use the Licensed Application, during account activation /
registration.
- you submit
questions or comments to us
- you request
information or materials
- you register
products online
- you register to
become a subscriber to a Carestream Dental Service or to use the Licensed
Application
- you activate and
register your practice and user account for access to Sensei Cloud Mobile
- you make a
customer service or support request
The type of information collected may include name, email
address, business contact information, your IP address, the location
information that your device sends to us, and other demographic information.
We use common internet
technologies, such as cookies and beacons, in the function of our applications.
Using Your Information
Carestream Dental uses the personal information you provide
to:
- register you in
programs
- create and maintain
accounts
- send information
you request
- communicate with regard
to your account or system status, send surveys, and register products
- authenticate users for
login
- preserve session
settings and activity
- save user
preferences and information
- enable support and
security features
- analyze the performance
and use of the Licensed Application (and its features and content)
- provide you with the
services you request
- provide offers and
information regarding Carestream Dental products and services.
We do not share, trade, or sell information about you with
other marketers without providing you notice or obtaining your consent. We may
share your information with affiliates, as well as vendors we've hired to
assist in providing products and services.
We limit communication to individuals who have demonstrated
a reasonable interest in using our applications and services. With this in
mind, we only include existing customers who have not indicated an "opt-out"
preference in our email distribution lists.
We
also use your personal information to provide you with information related to
your account, the products or services you purchased from us, to better
understand your needs and interests, to improve our service, to personalize
communications, and for audit and security purposes.
Sharing Your Personal Information
Carestream Dental will not sell, rent, or trade the personal
information you provide online without providing notice or obtaining your
consent. However, Carestream Dental reserves the right to transfer your
personal information in connection with the sale or transfer of all or a
portion of our business or assets. We do share your personal information with
certain Carestream Dental business affiliates. For a description of these
business affiliates, please refer to the information located at the bottom of
this page.
Carestream
Dental may also disclose personal information to third parties for any of the
following reasons: to comply with law, regulation or court order, to cooperate
with Government investigations, to help prevent fraud, or to enforce or protect
the rights of Carestream Dental or its subsidiaries.
Google,
Inc., in order to continually innovate and improve the Google Store, may
collect certain usage statistics from the Google Store and any devices
accessing the Store, including but not limited to, information on how the Store
and devices are being used. The data collected by
Google is examined in the aggregate to improve the Store for users.
Carestream Dental and the Licensed Application use "Google Analytics" service. Click here to understand how Google uses data when you use Google's partners' sites or apps: www.google.com/policies/privacy/partners/.
Google's
terms: Google and its wholly owned subsidiaries may retain
and use this data, subject to the terms of its privacy policy (located at https://www.google.com/policies/privacy/).
Information Collected through Use of
Cookies and Other Technologies
Carestream Dental and the Licensed Application collect
information about you and the devices you use to access Carestream Dental apps and
services through cookies, app cache, web beacons, and similar technologies.
This includes information such as the URL that you request, the associated web
pages, your IP address, device type and model, operating system, browser type,
application identifier, and, under certain circumstances, the location
information that your device sends to us.
By using the Licensed Application, you expressly consent to the
storing and accessing of cookies or other information on your device, including
but not limited to when such activity occurs in connection with the Google
Analytics service.
The primary use of this information is to facilitate the
function of the Licensed Application, such as authenticating users and
maintaining usage sessions. This information is also collected and analyzed to
look for trends amongst users of the Licensed Application to help determine
which parts of the service are accessed most frequently and what features and
functionality users find most valuable.
We may also collect and record information about your
interaction with the Licensed Application and its content. We may use this type
of information and combine it with your personal information to help customize
our future interactions with you. In doing so, we hope to provide better
service to you by tailoring our communications to match your needs and interests—to
give you more of what you want and less of what you don't want.
Protecting Your Information
Carestream Dental implements a variety of administrative,
managerial, and technical security measures to help protect your personal
information. Carestream Dental has Internal Control Standards that relate specifically
to the handling of personal information. These include certain controls to help
safeguard the information we collect online. Carestream Dental employees are
trained to understand and comply with these controls and we communicate our
privacy policy, practices, and guidelines to our employees.
However, while we strive to protect your personal
information, you must also take steps to protect your information. We urge you
to take every precaution to protect your personal information while you are on
the Internet.
Communities
Some of our sites may enable you to participate in public
services such as discussion boards, chats, and live events. Please use
discretion when posting personal information about yourself when using these
services. Be aware that when you disclose personal information at these sites,
such as your name, member name, email address, etc., the information may be
collected and used by others to send unsolicited emails. The services are open
to the public, and what you post there can be seen by anyone and is not
protected. Carestream Dental cannot control the comments that you may receive
while you participate in these services. You may find other people's comments
to be offensive, harmful, or inaccurate.
Outside Links
The Licensed Application may contain links to and from other
applications and websites and Carestream Dental is not responsible for the
privacy practices of those sites. Carestream Dental encourages you to ascertain
the privacy practices of those websites.
Keeping Your Information
Accurate
If you are a registered user, you can review and update your
profile using your user name and password. You can also contact your Customer
Service representative.
Your Choices about Receiving
Email
Carestream Dental may send you email about your orders or
your account and in response to your questions. Carestream Dental and its
subsidiaries may also send you email with information and/or special offers
about products and services that may be of interest to you.
Under most circumstances, we will give you an opportunity to
let us know your preference regarding the receiving of promotional emails. This
option applies to promotional emails only, as we may find it necessary to send
you emails relating to your account, order, product, or pricing changes.
Important Information
Carestream Dental participates in the US-Swiss Safe Harbor
program and adheres to the Safe Harbor Principles developed by the U.S.
Department of Commerce and Switzerland. Carestream Dental adheres to data privacy
international transfer requirements, including European Union requirements which are met through Carestream Dental's use of
Standard Contractual Clauses approved by the European Commission. For more information about the Safe
Harbor program, please visit the U.S. Department of Commerce's Safe Harbor
website: http://export.gov/safeharbor/.
How to Reach Us
If you have questions or concerns about your privacy when
using the Licensed Application, please contact us at:
Carestream Dental LLC
Attn: Director, Privacy/Legal Dept.
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
or
Email: privacy@csdental.com
Carestream Dental will work with you to resolve any concerns you
have about this policy.
Changes to this Privacy Notice
Carestream Dental reserves the right to modify this privacy notice
from time to time, by posting a prominent announcement on this page or, in the
event of a material change, by notifying by email all customers whose personal information
we have retained.
Who are Carestream Dental's
"business affiliates"?
- Companies
who assist Carestream Dental to complete or follow-up on your order
Carestream Dental may share your personal information, as
necessary, with companies who contract with Carestream Dental to provide
services on behalf of Carestream Dental, including but not limited to hosting services
on their servers; conduct surveys; assist in the processing of our accounts and
managing our systems; collect payments; facilitate email subscriptions; or
provide a product or service you have requested. We require these companies to
use the shared information only for these limited purposes.
- Other
Commercial Partners
Personal information received from our commercial customers
may be provided to other commercial partners (such as dealers and distributors)
to provide you products, services, or other information about products and
services that may be of interest to your business.
What are "cookies" and how
does Carestream Dental use them?
Cookies are small pieces of information stored by your
browser and applications on your devices, at an application's or website's
request. Carestream Dental cookies do not contain any personal information and
are used for these reasons:
(1) cookies allow us to remember you when you login the Licensed Application
and associated services;
(2) cookies allow us to remember your settings and preferences;
(3) cookies allow us to understand usage trends and patterns to improve the
usability of our application and identify useful enhancements.
Do I have to have a cookie set to
use this site?
The Licensed Application can still be accessed and used with
cookies disabled. However, you may not be able to use certain features and
parts of your experience may be negatively impacted if you disable cookies in
your browser or on your devices.
You can set your browser to notify you when you receive a
cookie, giving you the chance to decide whether to accept it. Please click on
the "Help" menu of your browser for information on setting cookie
preferences.